Your information is important to us
Welcome to www.merakiholidayhomes.com. We at Meraki Holiday Homes (“Meraki” or “Us” or “We”) have a strong commitment to all of our customers/guests and thus protection of your personal data is a key commitment for us. This Privacy Policy describes the Personal Information we may collect from you when browsing through our website and/or online services, the purposes for which we collect it and how we use it.
This Privacy Policy applies only to our online activities and/or services and does not apply to any information collected offline or via channels other than this website.
This policy is published in accordance with the Information Technology Act, 2000 and Rules enacted thereunder that require publishing the rules and regulations, privacy policy and terms and conditions or user agreement while accessing, browsing or using of the www.merakiholidayhomes.com (“website”).
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. This Policy sets out the privacy principles and practices that govern our and the collection, processing and storage of your information.
You use and/or access to our website and/or service is a deemed acceptance of the terms of this Privacy Policy.
You expressly consent that all Your personal information collected by Us may be used, processed and disclosed as set out in this Privacy Policy and subject to the applicable laws. If You do not agree to the terms of this Privacy Policy, please do not use or access our website.
By accessing the services provided by the Us on our website, You agree to the collection and use of Your data by Meraki in the manner provided in this Privacy Policy. This Policy may change from time to time without notice, Your continued usage of our website shall be deemed to be Your acceptance of those changes. It is
recommended that you visit and review this Policy regularly to keep yourself updated of the changes. If You
have questions about our privacy practices, please contact us at contact@merakiholidayhomes.corn
The Privacy Policy does not apply to the procedures and practices followed by entities/companies/third parties that are not managed, owned or controlled by Meraki.
We may offer you the ability to connect with out website or use our services using a mobile device, either through a mobile application or a mobile optimized website. We may offer you the ability to connect with out website or use our services using a mobile device, either through a mobile application or a mobile optimized website.
Collection, Processing and Use of Information
We may collect personal information from you when you save or otherwise provide personal information to us, such when specifically asked by Us or by making a booking enquiry with us or while making a reservation with us, interacting with us by email, through our website mobile optimized website or if you complete any enquiry form that may be available on our website. As a result of these actions, you might supply us with personal information, such as your name, email, telephone / contact numbers, postal address, sex, age, names and details of people / family members you may be travelling with and or financial information in certain circumstances, your reviews, opinions and individual preferences. When you visit our website, we may also gather certain information automatically and store it in log files. This information may include without limitation browser information, ISP, operating system, internet protocol (EP) addresses or other device identities, location and/or date/time stamp.
All references to your personal information or sensitive personal information or any other information that you
share with Us shall be collectively referred to as “Your Information”.
It may be noted that any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force will not be regarded as Sensitive Personal Data or Information.
When You use our website and/or our services, we usually collect Your Information to provide you with a
smooth, customized and personalized user experience. Further, we may also use Your Information for:
i) To answer your queries regarding our website, our services and/or your booking with us.
ii) To process and confirm your booking with Us.
iii) To send your details regarding your booking made with us.
iv) To maintain contact with and provide with our ongoing personalized experience.
v) To communicate with you (via email, post or otherwise) and provide you with additional information regarding our property, services, promotional offers.
vi) Conducting marketing and performance research to assist us in measuring our customer experience and to help us improve our services.
In general, You can browse through our website without telling us who You are or revealing any personal information about yourself. Once You give us Your Information, you are no longer anonymous to us. During the information collection process, we indicate, where possible, the fields of input which are mandatory and optional. All the information provided to Us is entirely voluntary. If you have consented to the collection, processing, use and/or disclosure of Your Information, please note that You can also withdraw your consent at any time by communicating with us on the details as provided herein. It is entirely your duty to ensure strict caution while giving out or sharing Your Information during use of our website/services.
You are entirely responsible for maintaining and promptly updating the information provided to us while using our website and/or services to ensure that the information provided by you is true, accurate, current and complete at all times. You shall always have the option to update and rectify Your Information. It is clarified and agreed between the parties that you are solely responsible for any and all information provided by You to Us, Meraki will not be responsible in any manner whatsoever for any incorrect, false, misleading or fraudulent information provided to us or information that has not been updated by You.
We may use “cookies” and similar technologies on certain pages of our website to help analyze our web page flow and performance, to track your activities and preference on www.merakiholidayhomes.com measure promotional effectiveness, and promote trust and safety. “Cookies” are small data files that are placed/transferred to Your computer’s hard drive by a website. Cookies keep a record of your preferences making your subsequent visits to the website more efficient and store a variety of information including the number of times you access a site, booking information and the number of times you view a particular page. Cookies assist us in providing our services in a more efficient manner by enabling our web server to collect
certain information from the browser. We offer certain features that are only available through the use of a “cookie” or similar technologies. Most cookies are “session cookies” meaning that they are automatically deleted from Your hard drive at the end of a session. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies however You are always free to decline our cookies or other technologies if Your browser permits (or delete them by looking at the help menu of Your browser), although in that case You may not be able to use certain features on our website. A cookie or other similar technologies do not give us access to Your computer, or information other than the data You choose to share with us.
Additionally, You may also encounter “cookies” or other similar devices on certain pages of our website that are placed by third parties. We do not control the use of cookies by third parties (or the resulting information that they record).
Additionally, You may also encounter “cookies” or other similar devices on certain pages of our website that are placed by third parties. We do not control the use of cookies by third parties (or the resulting information that they record).
Third Party Service Providers Information
For use of the website and/or services, you may be required to pay Meraki with a credit card/debit card/wire transfer/ or any such payment methods through our third party payment gateway provider and such third party payment gateway provider may be require to collect certain financial information from you while making the payment such as including without limitation your credit card/ debit card details/ UPI/ bank account details (collectively referred to as “Financial Information”). All Financial Information collected by such third party payment gateway providers will be used only for billing and payment processes and shall be strictly governed by the privacy policy of such third party payment gateway provider. You are strictly advised to self verify the information You provider to the third party payment gateway provider through a process of authentication in which Meraki shall have no role to play and disclaims all liability in relation to the same.
We may disclose aggregated information about our users to our contractors and service providers to facilitate or outsource one or more aspects of our business, website and service operations that we provide to You on www.merakiholidayhomes.com. These parties will only collect Your information for the purpose of carrying out the work as indicated, and will be required to keep the information confidential. We may also disclose Your Information as required by law, in response to legal processes and law enforcement requests and as necessary to protect the property, interest and rights of Meraki.
Our website may contain links to websites operated by third parties. These website may collect your personal information. This policy does not apply to the practices of such third party website and Meraki assumes no responsibility of such third parties. By using these third party websites, You release Meraki of any responsibility, claims, actions, practices, omissions of such third party and/or third party websites. Please check the privacy policy of each third party website you visit. Further any third party link contained on our website cannot be taken to imply any endorsement or validation by Us of the content of the third party website. We are not responsible for their privacy practices and strictly disclaim all liabilities in connections with the content on such website. We also do not have access or control of any cookies placed by third party and/or third party websites.
Disclaimers
The information contained on this site and on associated web pages is general information and it is not intended to be advice on any particular matter.
We will keep Your Information only as long as is reasonably necessary for the purposes described in this Policy or such longer period as may be required under applicable laws unless we hear from you to the contrary.
Security Practices
It is our constant endeavor to protect and keep your data secure and hence we take various steps and measures to protect the security of your Personal Data. To prevent unauthorized access, misuse, loss, maintain data accuracy and ensure correct use of information, we employ commercially reasonable security practices and procedures, secure server layers encryption and current industry wide internet security methods.
However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security and thereby usage in a manner that is inconsistent with this Privacy Policy.
We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your personal information, passwords, financial information or other security information with anyone. If we receive instructions using your name and Your Information, we will consider that you have authorized the instructions.
Opting Out
If You wish to remove Your Information or opt out from receiving any promotional, marketing related information or any such communication from Us, you have the option to do so by sending us an unsubscribe instructions by sending us an email at contact(a,merakiholidayhomes.com and we will respond to You at the earliest.
Queries on Privacy Policy / Concern
We welcome Your questions and comments regarding our Privacy Policy. You may contact us at contact@merakiholidayhomes.com and we will respond to You at the earliest.
Persons under 18 years of age
We do not knowingly collect any information, including personal information from Persons under the age of 18, as only users above the age of 18 are permitted to use our website and/or services. We request that minors (under the age of 18) should not submit any personal information to us. If the event any person below the age of 18 uses our website, We shall not be responsible or held liable for any damage or injury by such person in using our website and//or services.
Governing Law
This policy shall be governed and construed in accordance with the laws of India.